Terms of Service
Last updated: August 5, 2026
Welcome to Mirasim! Before you access our Services, please read these Terms of Service.
These Terms of Service ("Terms") govern your access to and use of Mirasim's hosted application at https://mirasim.ai, and any other products and services we may offer, together with any associated apps, software, APIs, and websites (collectively, our "Services"). These Terms are a contract between you and Mirasim, Inc. ("we", "us", "our"). By accessing or using our Services, you agree to these Terms.
Please read our Privacy Policy, which describes how we collect and use personal data.
1. Who Are We
Mirasim is an Agent IDE built for an exceptional developer experience—bringing leading coding agents into one workspace, evaluating real products through Simulation, and enabling teams to build, debug, and validate complex systems together in the cloud.
Mirasim is intended as a development, testing, and collaboration tool. Outputs are generated by AI coding agents and other AI systems based on the materials and instructions you provide; they may contain errors and are not a substitute for your own review, testing, and validation before you rely on them or deploy them to production, as further described in Sections 4 and 10 below.
2. Account Registration and Access
Minimum Age. You must be at least 13 years old, or the minimum age required to consent to use the Services in your location, whichever is higher, to create an account. If you are between 13 years old and the age of legal majority in your place of residence, you may only use the Services with the involvement and consent of a parent or legal guardian, who agrees to be bound by these Terms on your behalf and takes responsibility for your use of the Services.
Account Registration. To access certain features of our Services, we may ask you to create an account, including through third-party sign-in (such as Google or Apple). You agree to provide correct, current, and complete Account information and allow us to use it to communicate with you about our Services. Our communications to you using your Account information will satisfy any requirements for legal notices. You agree that we may provide notices and other communications to you electronically (including by email or in-product notice), and you consent to the use of electronic records and signatures under the U.S. E-SIGN Act, UETA, and equivalent laws elsewhere; such electronic communications satisfy any legal requirement that a communication be in writing. You may withdraw this consent by closing your Account, but doing so may limit our ability to provide you with notices related to your Account.
You may not share your Account login information or Account credentials with anyone else. You also may not make your Account available to anyone else. You are responsible for all activity occurring under your Account, and you agree to notify us immediately if you become aware of any unauthorized access to your Account by sending an email to support@mirasim.ai.
You may close your Account at any time by contacting us at support@mirasim.ai.
Suspension and Termination. You may stop using the Services at any time. We may suspend or terminate your access to the Services (in whole or in part) if we reasonably determine that: (a) you have breached these Terms (including the acceptable use provisions in Section 3); (b) we must do so to comply with applicable law or a legal request; or (c) your use may pose a risk or harm to us, our users, or any third party. Where reasonably practicable and not prohibited by law or our safety obligations, we will give you notice and an opportunity to appeal; where we cannot give advance notice, we will provide it promptly afterwards. If we terminate your access for a reason other than your breach or unlawful conduct, we will refund you any unused pre-paid fees for the terminated Services on a pro-rata basis (if the Services are provided free of charge at the relevant time, no fees will be owed to you under this sentence). This does not limit any mandatory rights you have under applicable consumer law.
3. Use of Our Services
Subject to your compliance with these Terms, you may access and use our Services. In using our Services, you must comply with all applicable laws and any other documentation, guidelines, policies, or supplemental terms we make available to you.
You may not access or use, or help another person to access or use, our Services in the following ways:
- (a) In any manner that violates any applicable law or regulation, including without limitation, any laws or regulations governing intellectual property, privacy, export controls, securities, or elections;
- (b) To develop any products or services that compete with our Services (such as a competing Agent IDE or AI-simulation product), including by using the Services to train or improve a competing artificial intelligence or machine learning model, or to resell the Services. For the avoidance of doubt, this Section 3(b) does not prohibit you from using the Services, or your Outputs, to build, train, deploy, or operate your own products or services — including your own artificial intelligence or machine learning models — provided they do not themselves compete with our Services;
- (c) To decompile, reverse engineer, disassemble, or otherwise attempt to derive the source code, algorithms, model weights, parameters, training data, knowledge graphs, or other proprietary components of the Mirasim software, the Services, or any underlying AI model, except where expressly permitted by applicable law;
- (d) To crawl, scrape, or otherwise harvest data, simulation reports, or other content from our Services other than as permitted under these Terms;
- (e) To use our Services or the Content to obtain unauthorized access to any system or information, or to deceive any person;
- (f) To infringe, misappropriate, or violate intellectual property or other legal rights (including rights of publicity or privacy) of any person, including by directing our AI systems to reproduce copyrighted characters, artwork, or other protected works without authorization, or to generate a realistic depiction of an identifiable real person without a lawful basis for doing so;
- (g) Except where we otherwise explicitly permit it, to access the Services through automated or non-human means, whether through a bot, script, or otherwise;
- (h) To create, publish, or distribute a simulation, report, or other Content that: sexualizes or otherwise endangers minors; depicts, promotes, or facilitates child sexual abuse in any form; promotes or facilitates self-harm, suicide, or eating disorders; incites or promotes violence, terrorism, or hatred against individuals or groups; harasses, bullies, or threatens any person; or impersonates any person or entity in a misleading manner;
- (i) To use the Services to manipulate or attempt to manipulate financial markets or securities prices, engage in or facilitate insider trading, or generate Outputs intended to be presented as real information in order to influence trading decisions, elections, referenda, regulatory proceedings, or public policy debates;
- (j) To use Outputs to conduct, or as an input into, disinformation, coordinated inauthentic behavior, or influence operations directed at real social media platforms, real audiences, or real electoral or governmental processes;
- (k) To upload or otherwise submit Inputs — including source code, datasets, or configuration files — containing personal data of identifiable third parties, or credentials, secrets, or other confidential information you do not have the right to submit, unless you have a lawful basis and, where required, appropriate consents or authorization to do so;
- (l) To engage in any other conduct that restricts or inhibits any person from using or enjoying our Services, or that we reasonably believe exposes us — or any of our users, affiliates, or any other third party — to any liability, damages, or detriment of any type, including reputational harms;
- (m) To interfere with, disrupt, or degrade the performance of our Services or any connected networks, including through prompt injections, jailbreaking, or other unauthorized means (provided that good-faith security research conducted is not a violation of this Section 3(m)); or
- (n) To represent Outputs — including code, evaluation results, or agent-generated statements — as independently verified, certified, or endorsed by Mirasim or by any real individual or organization referenced in them, or otherwise use Outputs in a deceptive or misleading manner.
4. Content
Generally. You may interact with our Services by connecting or uploading code, project files, data, and other materials, and by giving instructions to direct one or more coding agents or to configure a Simulation — a virtual environment within the Services in which one or more AI coding agents build, test, debug, or otherwise interact with your codebase or product (together, we call these "Inputs"). Our Services generate code, patches, test results, evaluation reports, agent transcripts and logs, visualizations, and other responses to your Inputs (we call these "Outputs"). Inputs and Outputs collectively are "Content".
Rights and Responsibilities. You are responsible for all Inputs you submit to our Services and for any simulation, report, or other Content you publish or share. By submitting Inputs to us, you represent and warrant that: (a) you have all rights, licenses, and permissions that are necessary for us to process the Inputs under our Terms and to provide the Services to you; and (b) your submitting Inputs to us will not violate our Terms (including the acceptable use provisions in Section 3) or any applicable laws or regulations.
General Acknowledgements. You further agree and acknowledge that: (a) we assume no liability for any Content and make no warranties about its accuracy, quality, completeness, or legality; (b) you bear sole responsibility for your Content's form, content, and accuracy; (c) we reserve the right to modify, refuse, or remove Content — including published simulations, reports, comments, and community posts — at our discretion without liability, including in response to a claim that Content infringes a third party's intellectual property; where reasonably practicable, we will tell you the reason for removing your published Content and give you an opportunity to respond; (d) we may collect usage data to enhance service quality; and (e) simulations and other Content you choose to publish to any public gallery or community area of the Services may be freely viewed by other users, as described below.
Ownership of Content. As between you and us, and to the extent permitted by applicable law, you retain any right, title, and interest that you have in the Inputs you submit (including code and project materials you upload). We assign to you all of our right, title, and interest — if any — in Outputs (including code, evaluation reports, and agent-generated content). This assignment is not conditioned on, and is not affected by, any breach of these Terms; our remedies for any such breach are suspension or termination under Section 2 and any other remedies available to us under these Terms or applicable law, and do not include withholding or revoking this assignment. You acknowledge that Outputs may not be unique and that other users may receive similar or identical Outputs from similar Inputs.
Publishing and Sharing. When you publish or share a simulation, report, or other Content to any public gallery or community area of the Services, you grant us and other users of the Services a non-exclusive, worldwide, royalty-free license to access, view, and display that Content for as long as it remains published. You may unpublish Content at any time, which will make it unavailable to other users going forward.
Reliance on Outputs; No Guarantee of Accuracy. Artificial intelligence systems, including the coding agents and Simulation engine that power Mirasim, are experimental and still improving in accuracy and reliability. You acknowledge and agree that: (a) Outputs — including code, evaluation reports, and Simulation results — are generated by AI systems and may not be accurate, complete, secure, or fit for any particular purpose; (b) Outputs must not be relied upon as a substitute for your own code review, testing, security assessment, and quality assurance, and must not be deployed to production or used as the sole basis for any consequential decision without independent verification; (c) Outputs may contain errors, vulnerabilities, or content reflecting biases or limitations present in the underlying training data or your Inputs, and you are responsible for independently verifying and testing any Output before acting on it, merging it, or deploying it; and (d) Simulation results reflect the behavior of your product or codebase only under the conditions and Inputs you configure, and may not reflect its behavior in production or under other real-world conditions.
Our Use of Content. We may use Content to provide, maintain, and improve the Services and to develop other products and services, including improving the AI systems used to run simulations, unless you opt out of such use for model-improvement purposes at any time through your account settings. Certain Inputs (such as code, project files, and Simulation configurations) are processed by third-party AI model providers we engage in order to generate your Outputs; those providers process such Content pursuant to their own applicable terms, in addition to ours. Even where you opt out, we may use Content for model improvement when: (1) you submit the text of User Feedback to us (but not the underlying Content that such User Feedback concerns), or (2) your Content is flagged for safety review to improve our ability to detect harmful content, enforce our policies, or advance our safety research.
5. Fees and Usage Limits
Currently Free. As of the date of these Terms, access to and use of the Services — including creating and running simulations — is free of charge.
Usage Limits. Running a simulation consumes computational resources. We may impose limits or quotas on the number, size, duration, or complexity of simulations you may run ("Usage Limits"), and may adjust, cap, or reset Usage Limits at any time, subject to applicable law.
Future Paid Features. We reserve the right to introduce paid subscriptions, usage-based pricing, or other paid features in the future. If we do so: (a) we will provide reasonable advance notice; and (b) additional or updated terms governing billing, subscriptions, and related matters will apply and will supplement or update these Terms and our Privacy Policy as needed at that time. Sections 5 and 6 of these Terms will apply in full to any such paid features once introduced.
6. Refunds and Cancellation
Because the Services are currently provided free of charge, no fees are currently collected and this Section does not presently apply.
If and when we introduce paid features under Section 5, we will update these Terms or publish supplemental terms describing applicable billing, cancellation, and refund policies, consistent with applicable consumer-protection law, including any mandatory cooling-off, withdrawal, or cancellation rights available under the law of your country or region of residence. Nothing in these Terms overrides those mandatory rights.
7. User Feedback
We appreciate feedback, including ideas, comments, suggestions for improvement, bug reports, or ratings of an Output in response to an Input ("User Feedback"). By providing User Feedback to us, you agree that: (a) we may store your User Feedback, and you grant us a perpetual, irrevocable, worldwide, royalty-free, and sublicensable license to use, reproduce, modify, and otherwise exploit such User Feedback for any purpose without any obligation or payment to you, excluding any of your or any third party's proprietary or confidential code or Content that may be incidentally included within your User Feedback, which remains subject to Section 4 (Content); (b) we have no obligation to consider, address, or act upon any User Feedback; and (c) you have provided such User Feedback on a non-confidential basis.
8. Software
We may offer manual or automatic updates to our software, including our apps ("Mirasim Software"), without advance notice to you. Mirasim Software may include open source software, including open-source agent-orchestration and Simulation components, which is governed by its own license terms. The Services also rely on third-party AI models and infrastructure; your use of Outputs generated using those models remains subject to these Terms, without prejudice to any additional restrictions the underlying model provider may place on outputs of its own model where disclosed to you. In the event of any conflict between these Terms and an applicable open source license, that license will control as to the relevant portion of the Mirasim Software and to the extent of the conflict.
9. Our IP Rights
The Services are owned, operated, and provided by us and our affiliates, licensors, distributors, and service providers (collectively "Providers"). We and our Providers retain all of our respective rights, title, and interest, including intellectual property rights, in and to the Services, including the "Mirasim" name and logo. Other than the rights of access and use expressly granted in our Terms, our Terms do not grant you any right, title, or interest in or to our Services.
You may not use our name, logos, or other trademarks without our prior written permission, or in any manner that implies our affiliation, endorsement, or sponsorship, except as necessary to use the Services in accordance with our Terms.
10. Disclaimer of Warranties; Limitation of Liability
YOUR USE OF THE SERVICES, CONTENT, AND ANY SIMULATION OR REPORT GENERATED THROUGH THE SERVICES IS SOLELY AT YOUR OWN RISK. THE SERVICES AND OUTPUTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS AND, TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, ARE PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND QUIET ENJOYMENT.
CODE, EVALUATION REPORTS, SIMULATION RESULTS, AND OTHER OUTPUTS PRODUCED BY THE SERVICES MAY CONTAIN ERRORS OR VULNERABILITIES AND ARE NOT A SUBSTITUTE FOR YOUR OWN REVIEW, TESTING, AND VALIDATION BEFORE DEPLOYMENT OR RELIANCE, INCLUDING FOR ANY FINANCIAL, LEGAL, MEDICAL, ELECTORAL, REGULATORY, OR OTHER CONSEQUENTIAL DECISION.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, IN NO EVENT WILL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, REGARDLESS OF THE THEORY OF LIABILITY AND EVEN IF THE PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS PARAGRAPH IS INDEPENDENT OF, AND WILL REMAIN IN FULL EFFECT REGARDLESS OF THE ENFORCEABILITY OF, THE LIABILITY CAP BELOW.
TO THE FULLEST EXTENT PERMISSIBLE UNDER APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY TO YOU WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO US FOR ACCESS TO OR USE OF THE SERVICES IN THE SIX MONTHS PRECEDING THE DATE SUCH DAMAGES FIRST AROSE, AND (B) THE EQUIVALENT OF USD 100.
NOTHING IN THESE TERMS EXCLUDES OR LIMITS OUR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE, FOR FRAUD OR FRAUDULENT MISREPRESENTATION, OR FOR ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
THE LAWS OF SOME JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR CERTAIN TYPES OF DAMAGES, SO SOME OR ALL OF THE DISCLAIMERS AND LIMITATIONS OF LIABILITY IN THESE TERMS MAY NOT APPLY TO YOU.
11. General Terms
Changes to the Services. Our Services are novel and will change. We may sometimes add or remove features, increase or decrease capacity or usage limits, offer new Services, or stop offering certain Services.
Unless we specifically agree otherwise in a separate agreement with you, we reserve the right to modify, suspend, or discontinue the Services or your access to the Services, in whole or in part, at any time without notice to you. Although we will strive to provide you with reasonable advance notice if we stop offering a Service, there may be urgent situations — such as preventing abuse, responding to legal requirements, or addressing security and operability issues — where providing advance notice is not feasible. We will not be liable for any change to or any suspension or discontinuation of the Services or your access to them.
Changes to Terms. We may update these Terms or our Services from time to time. For changes that materially affect your rights or obligations, we will provide at least 30 days' advance notice (for example, by email to the address associated with your account or by an in-product notice) before the change takes effect, unless the change is required by law or necessary for security reasons, in which case we will give as much notice as is reasonably practicable. Other changes will be effective when the updated Terms are posted on our website. If you do not agree to the changes, you must stop accessing and using our Services before the change takes effect. If you continue to access and/or use the Services after the change takes effect, you will be deemed to have agreed to the updated Terms.
Severability. If a particular Term or portion of these Terms is not valid or enforceable, this will have no effect on any other Terms.
No waiver. Any delay or failure on our part to enforce a provision of these Terms is not a waiver of our right to enforce them later.
Entire agreement. These Terms and any other terms expressly incorporated by reference form the entire agreement between you and us, and supersede any prior agreements between you and us regarding the Services.
No assignment. These Terms may not be transferred or assigned by you without our prior written consent but may be assigned by us without restriction.
Export Controls. You may not export or provide access to the Services into any U.S. embargoed countries or to anyone on (i) the U.S. Treasury Department's list of Specially Designated Nationals, (ii) any other restricted party lists identified by the Office of Foreign Asset Control, (iii) the U.S. Department of Commerce Denied Persons List or Entity List, or (iv) any other restricted party lists. You represent and warrant that you and anyone accessing or using the Services on your behalf, or using your Account credentials, are not such persons or entities and are not located in any such country.
Legal Compliance. We may comply with governmental, court, and law enforcement requests or requirements relating to provision or use of the Services, or to information provided to or collected under our Terms. We reserve the right, at our sole discretion, to report information from or about you, including but not limited to Inputs, Outputs, or other Content, to law enforcement.
Indemnification. You will indemnify, defend, and hold harmless Mirasim and our affiliates, officers, directors, employees, and agents from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your Inputs or other Content you submit or publish; (b) your violation of these Terms, including the acceptable use provisions in Section 3; or (c) your violation of any applicable law or the rights of any third party. We reserve the right, at your expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with our defense of the claim. This Section does not apply to the extent prohibited by applicable law, including with respect to consumers in the European Union and United Kingdom.
Confidential Information. "Confidential Information" means non-public information disclosed by one party to the other that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and the circumstances of disclosure, but excludes information that is or becomes publicly available through no fault of the receiving party, was rightfully known to the receiving party without restriction before disclosure, or is independently developed without use of the disclosing party's Confidential Information. Each party will use the other's Confidential Information only as necessary to perform under these Terms and will protect it using at least the same degree of care it uses for its own confidential information of similar importance, but no less than reasonable care.
Survival. Sections 1 (Who Are We), 3 (Use of Our Services, as to conduct occurring before termination), 4 (Content, other than the license to access the Services), 7 (User Feedback), 9 (Our IP Rights), 10 (Disclaimer of Warranties; Limitation of Liability), 12 (Governing Law; Dispute Resolution), and this Section 11 (General Terms), together with the indemnification and confidentiality obligations described above and any payment obligations that accrued before termination, survive termination or expiration of these Terms.
Force Majeure. Neither party will be liable for any delay or failure to perform resulting from causes outside its reasonable control, including acts of God, natural disaster, war, terrorism, riots, embargoes, acts of civil or military authority, fire, flood, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
Notices. We may provide notices to you by email to the address associated with your Account, through an in-product notice, or by posting on our website, as described in these Terms. You may send legal notices to us at support@mirasim.ai. Notices are deemed given when sent, except that notices to us are deemed given when received.
No Third-Party Beneficiaries. These Terms do not create any third-party beneficiary rights in any individual or entity that is not a party to these Terms.
Beta and Experimental Features. From time to time we may make available features, models, or Services labeled as beta, preview, or experimental ("Beta Features"). Beta Features are provided for evaluation purposes only, may be changed or discontinued at any time without notice, and are provided "as is" without any warranty, in addition to and without limiting Section 10.
Third-Party Services and Links. The Services may contain links to, or integrate with, third-party websites, products, or services that we do not own or control, including third-party sign-in providers and third-party AI model providers. We are not responsible for the content, policies, or practices of any third party, and your use of any third-party service is at your own risk and subject to that third party's own terms.
AI-Generated Content. Outputs are generated by artificial intelligence and, where required by applicable law (including the EU Artificial Intelligence Act), will be labeled or machine-readably marked as AI-generated. You must not remove, obscure, or falsify any such labeling, and you must not represent Outputs as having been created by a human where doing so would violate applicable law or mislead others.
12. Governing Law; Dispute Resolution
Governing Law. These Terms, and any dispute, claim, or controversy arising out of or relating to these Terms or the Services, whether in contract, tort, or otherwise (each, a "Dispute"), are governed by the laws of the State of Delaware, United States, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
Consumers outside the United States. If you use the Services as a consumer, nothing in these Terms deprives you of the protection of the mandatory consumer-protection laws of your country of residence, and those laws prevail to the extent of any conflict with these Terms.
Informal resolution. Before starting an arbitration, you and we will try in good faith to resolve any Dispute informally for at least 30 days after written notice of the Dispute (notice to us must be sent to support@mirasim.ai).
Binding arbitration. Any Dispute not resolved through the informal resolution will be finally resolved by binding arbitration administered by National Arbitration and Mediation ("NAM") under its Comprehensive Dispute Resolution Rules and Procedures and, for mass filings, its Mass Filing Supplemental Rules and Fee Schedule, each as then in effect, as modified here: (a) the seat (legal place) of arbitration is Wilmington, Delaware; (b) a single arbitrator will be appointed; (c) the arbitration will be conducted in English; (d) the arbitrator may conduct hearings by videoconference or other remote means, and you will not be required to attend in person; and (e) judgment on the award may be entered in any court of competent jurisdiction. This arbitration agreement is governed by the Federal Arbitration Act (FAA), which governs its interpretation, validity, and enforcement.
Arbitration costs. If you are an individual using the Services for personal, non-commercial purposes, we will pay all NAM filing, administrative, and arbitrator fees for any individual arbitration you bring against us, except that the arbitrator may require you to pay your share of these fees if the arbitrator finds your claim frivolous or brought for an improper purpose. In no event will you be required to pay more in arbitration fees than you would have paid to file the same claim in court.
Small claims. Notwithstanding the agreement to arbitrate, either party may bring an individual Dispute in small claims court if it qualifies for that court's jurisdiction and remains in that court on an individual, non-class, non-representative basis.
EU and UK consumers. If you are a consumer habitually resident in the European Union or the United Kingdom, the agreement to arbitrate and the class action and jury trial waiver in this Section 12 do not apply to you to the extent applicable law entitles you to bring or defend a Dispute before the courts of your place of habitual residence; in that case, such Disputes will instead be resolved by the competent courts of your place of habitual residence, without prejudice to the Governing Law provision above.
Injunctive relief. Either party may seek injunctive or other equitable relief in the Delaware Court of Chancery (or, where that court lacks jurisdiction, the state or federal courts located in Delaware) to protect its intellectual property or Confidential Information. The parties consent to the personal jurisdiction of those courts for these purposes.
Class action and jury trial waiver. All Disputes will be brought only in a party's individual capacity, and not as a plaintiff or class member in any class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one party's claims or preside over any class or representative proceeding. EACH PARTY WAIVES ANY RIGHT TO A JURY TRIAL AND ANY RIGHT TO PARTICIPATE IN A CLASS ACTION.
Batch arbitration. If 25 or more claimants represented by the same or coordinated counsel submit demands for arbitration raising substantially similar Disputes within 90 days of one another, you and we agree that the demands will be administered by NAM under its Mass Filing Supplemental Rules in batches of up to 50 claimants each, with a single arbitrator, one set of arbitration fees, and one hearing (by videoconference or in a location the arbitrator decides) per batch, to the extent permitted by applicable law.
13. How to Contact Us
If you have any questions or comments, please contact us by email at support@mirasim.ai for product or service-related inquiries.